Super Logic | FAQ’s

What Is Express Bill Of Lading (B/L) / Seaway Bill

It operates on similar principle as an airway bill i.e. goods are considered delivered as soon as they are tendered to the line. This is a very useful document when cargo has to be delivered immediately upon arrival at destination. This document can only be used when no bank negotiation is involved.

Can Frozen And Chilled Cargoes Be Carried In Containers

Yes, but cargoes must be in refrigerated or reefer containers.

How Can I Get The Instant View Of My Shipment Status

We will be providing you with the tracking link that lets you get the shipment status by typing- in your container number or the bill number or the cargo code or the railway report.

Can You Handle Door Delivery At The Destination

Yes. Provide us your door address and we will check cost for you.

What Are The Usual Methods Of Freight Payments

Payments can be done with a company check, Cash, wire transfer or credit card.

Can B/L Be Issued To A Third Party At Another Location Besides Port Of Loading

Yes, as long as Super Logic has office located at the intended place of issuance. Shipper must provide written notice in advance to our company on such intention.

Can I Ask For Combined Or Split B/L After The Cargo Has Arrived At Destination

Yes, and if the shipping list has been submitted to the customs at destination, there will be probably a penalty charge imposed by the customs which will be carried by the shipper or consignee.

Can I Arrange For Email-Release Cargo To The Consignee

Yes, and if the shipping list has been submitted to the customs at destination, there will be probably a penalty charge imposed by the customs which will be carried by the shipper or consignee.

Can Cargo Be Released Against The Company’s Guarantee Or Personal Cheques In Lieu Of Banker’s Guarantee

Banker’s guarantee is preferred in such case.

Can I Re-Use Containers From Import Shipments For Export

Yes. Contact our office for more information.

When Can I Pick Up The Cargo

You can pick up your cargo from the port or terminal after obtaining the delivery order and release order from Super Logic.

Can I Request To Hold My Laden Containers At Transshipment Port

The request will be evaluated on a case-by basis and is to subject to the regulations of the transshipment port. Normally, if the request is accepted, both shipper and consignee have to furnish Letter of Indemnity as well as be accountable for extra cost (if any).